RETURNS
Return Policy
In a world where texture, silhouette, and proportion are best understood in person, we understand that online shopping can leave room for pause. While you may not be able to experience the garment in your hands just yet, our team brings years of styling and fit expertise to your digital side. If you need guidance on size, material, or drape before placing your order, we welcome your call: (831) 620-0980 or email: sylvieuniqueboutique@gmail.com.
Eligibility & Terms
We accept returns for store credit only on regular-priced items, returned within 14 days of your order date. All items must be unworn, unwashed, and in pristine condition. Footwear must be returned in its original, undamaged box.
Please note: We do not offer refunds.
Return Process
Customers are responsible for return shipping costs. Once we receive your return, you will be issued a store credit code(via email) within 5 business days. This credit is redeemable exclusively at sylviesstore.com, and reflects the amount paid at checkout, minus any applied promotions.
Return packages may be sent to:
Sylvie Unique Boutique
Jordan Center – NW Corner of 6th & Mission
Carmel-by-the-Sea, CA 93921
(831) 620-0980
Notes on Shipping
We regret that we cannot assume responsibility for any items lost or damaged in transit. Please consider tracking your package and insuring its value when sending your return.